Services

AI applications and custom software

We develop AI applications, web and mobile apps, and native macOS and iOS software for businesses, and keep maintaining them after launch. Our own products — XicoClean, Machi, Nerva and others — come from the same team and show the quality we deliver.

What we do

Four kinds of service

01

AI application development

We bring large language models into your actual business, and handle all of it: picking the use case, designing the solution, building it, measuring the results and launching.

  • AI agents and workflow automation
  • Enterprise knowledge bases and RAG Q&A
  • AI customer service and sales assistants
  • Evaluation and ongoing tuning
02

Custom software development

Web, mobile and desktop apps, delivered complete, from design and development to launch.

  • Web apps and admin consoles
  • iOS / Android apps
  • APIs, databases and access control
  • Payments and third-party integrations
03

Native Apple development

Native macOS and iOS apps in Swift 6 and SwiftUI. XicoClean is built this way.

  • Native macOS / iOS apps
  • Deep system integration
  • Performance and motion
  • Developer ID signing, Apple notarisation and auto-updates
04

Running and improving it after launch

Deployment, monitoring, fixes and new releases. Once your system is live, we keep looking after it.

  • Deployment, monitoring and automation
  • Localisation and internationalisation
  • Data security and privacy boundaries
  • New releases and operational support
AI development

The six AI projects we deliver most

Each can start with one small, concrete step and grow once the results are proven.

01

AI agents & workflow automation

A lot of work follows the same few steps: open a few systems, look things up, sort it out, fill in a form, send it on. We hand that kind of process to an AI agent. It can use your existing systems and tools, and it stops and waits for a person wherever a decision is needed. Every step is logged, so when something goes wrong you can see why, and permissions match the systems you already have.

Common uses

  • Sorting sales leads and follow-up reminders
  • Daily and weekly reports, written for you
  • Entering and checking data across systems
02

Enterprise knowledge base & Q&A

Policies, product material and project documents tend to live in a dozen places. New people can't find them, and everyone else stops looking. We gather them into a knowledge base and use retrieval-augmented generation (RAG), so the model answers only from your material and cites its source. Who can see what follows your internal permissions, and when a document changes, the answers change with it.

Common uses

  • Policy and business Q&A
  • Product manuals and after-sales help
  • Engineering docs and code search
03

AI customer service & sales assistants

Connected to your website, app, WeCom and other channels, it replies at night and on holidays too. It can look up orders, stock and shipping, and recommend products by rules you set. When a question is complicated or sensitive, it passes the conversation to a person with everything said so far, so the customer doesn't have to repeat themselves. Good answers are kept and reused.

Common uses

  • E-commerce and cross-border support
  • Pre-sales questions and lead capture
  • Membership and after-sales service
04

Document & data processing

Multimodal models read contracts, invoices, CVs, reports and images, and turn what you need into structured data. They compare, check and summarise it, then write it back into the systems you already use. Paperwork that took half a day by hand is done in minutes, and people only review the results.

Common uses

  • Contract clause extraction and risk flags
  • Invoice and form capture
  • Asking your data questions in plain language
05

Content generation & marketing

First we turn your brand's tone, vocabulary and no-go areas into rules. Then we generate product descriptions, social posts, marketing emails and localised content in batches, alongside image and video tools if you use them. A person reviews every piece before it's published, so output goes up without the style drifting.

Common uses

  • Product pages and multilingual listings
  • Social and ad copy
  • Marketing emails and personalised recommendations
06

On-device & private deployment

For sensitive data, or where things have to work offline, we deploy open models on your private servers or on local devices. Inference, retrieval and evaluation all happen inside your own environment, and the data never leaves it. XicoClean's on-device similar-photo detection works exactly this way.

Common uses

  • Intranet knowledge bases and assistants
  • On-device AI features
  • Private deployments that meet compliance rules
Ways to work together

Choose how we work together based on where you are.

Still deciding whether AI is worth it, ready to build a product, or need someone to look after things for the long run? There's a way to start for each.

  1. 01Test it first

    AI consulting & validation

    We map your use cases and priorities, estimate feasibility and cost, then build a working prototype on your real data, so you can decide whether it's worth going further.

    • Use cases and priorities
    • Model choice and cost estimates
    • A working prototype (PoC)
    • A roadmap for what comes next
  2. 02Milestone-based

    Product & project delivery

    A complete project, from requirements and design to development, testing and launch. Scope, schedule and acceptance criteria are written down before work starts.

    • Requirements and interactive prototypes
    • UI design and full-stack development
    • Testing, deployment and launch
    • Source code and documentation handed over
  3. 03Monthly

    Long-term technical partnership

    Like an outside technical team of your own: new features, performance and cost improvements, model upgrades, operations and security.

    • A fixed rhythm of check-ins
    • New releases on a steady schedule
    • Monitoring, operations and security
    • New models tracked, results kept tuned
Our stack

Not tied to any one model.

We use whichever model gives the best results at the right cost and meets your compliance needs. Different parts of one system can use different models, and when a better one comes along, we can switch.

Models we've used and integrated

  • DeepSeek
  • Qwen
  • Kimi
  • GLM
  • Doubao
  • ERNIE
  • OpenAI
  • Claude
  • Gemini
  • Llama
  • Mistral
  1. L4

    Apps & interfaces

    Web, mobile and desktop apps, and AI assistants inside WeCom, Feishu and DingTalk.

  2. L3

    Agents & orchestration

    Tool calling, workflow orchestration, several agents working together, and human review steps.

  3. L2

    Knowledge & data

    Document parsing, vector retrieval (RAG), data cleaning and permission isolation.

  4. L1

    Models & deployment

    Cloud APIs, private deployment and on-device inference, with evaluation and monitoring.

Process

How a project moves forward

It's the same process we use for our own products. At the end of every stage you get something you can check.

  1. 01

    Talk and assess

    We learn your background, goals and constraints, then work out the scope and the technical route. We'll tell you plainly what's worth doing and what isn't.

  2. 02

    Plan and prototype

    We settle the structure, the interactive prototype and the technical plan. For AI projects we prototype on real data first, so problems show up before the big spending starts.

  3. 03

    Build and review

    We work in versions, and you can see progress at any time. Every version can be tried hands-on, and AI features come with results you can compare.

  4. 04

    Launch and run

    Deployment, monitoring, fixes and new releases, with results and costs tuned as we go. If something comes up after launch, you talk to the same people.

Principles

Four principles we keep

Habits we formed building our own products, applied to every client project.

01

Understand the problem first

Before building anything, we work out what problem we're solving, who it's for and what 'done' looks like. Sometimes the best answer doesn't need AI at all, and we'll say so.

02

Measure, don't guess

Whether AI works isn't a matter of feel. For every use case we prepare a test set, and compare the same metrics before and after launch.

03

Data safety isn't negotiable

If data can be processed locally, it isn't uploaded. Who can see a client's data, and what it may be used for, is agreed upfront and written into the contract.

04

Still here after delivery

Our own products keep getting updates, and client projects keep getting maintenance. If something goes wrong after delivery, you can always reach us.

FAQ

Working together: common questions

Didn't find your answer? Just email us.

What kinds of AI projects do you take on?

Most often: AI agents and workflow automation, enterprise knowledge bases and Q&A (RAG), AI customer service and sales assistants, processing documents such as contracts and invoices, content generation and marketing, and privately deployed AI applications. We can also add AI features to your existing systems and apps, or to WeCom, Feishu and DingTalk.

Which models do you use? Can you deploy privately?

We're not tied to any one model, and choose by quality, cost, speed and compliance. In China we often use DeepSeek, Qwen, Kimi, GLM and Doubao; elsewhere, OpenAI, Claude, Gemini and Llama, among others. Where data is sensitive, we can deploy open models on your private servers or on local devices.

Is our data safe? Will it be used to train models?

We prefer enterprise APIs that don't train on customer data, or a private deployment. We only ask for the access we need, and how the data may be used is spelled out in the contract. Anything that can be processed locally isn't uploaded.

How long does an AI project take?

It depends on the scope. A focused prototype usually takes a few weeks; a full product moves forward in milestones. Once we understand what you need, we'll give you a clear plan, schedule and quote.

Who owns the source code and IP?

Whatever the contract says. Usually the source code and related intellectual property we develop for you are yours once the project is paid in full, and we hand over the code, documentation and deployment notes together.

Work with us

Tell us what you want to build.

Whether you want to bring AI into an existing business, build a product from scratch or need a long-term engineering team, write to us. Share the background, goals and timeline, and we'll reply within 1–2 business days with how we'd approach it.

Or email us directly · hi@xicoai.com